Please try to run the cleanup tool " Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of Acrobat. Tried changing the installation in programs and features. Any other suggestions? I disabled the previous installation. I tried all suggestions online to change the language to English of what appears to be Swedish.
Moved to Acrobat Pro XI to a new Surface. try to install again.Īcrobat Pro 11 will not install in English reset,Ĭlean by Download Adobe Reader and Acrobat tool - Adobe LabsĬlick with the right button on the acrobat Installer > click Properties > compatibility mode > win 7 or win 8. Tried: disabling of antivirus, Adobe clean running, using the different admin account. Nothing is installed.Īdobe 7 has been installed, but uninstall it before installing XI Installation works until end - said to patch files 0 seconds remaining. Installation problems of Acrobat Pro XI on Windows 10. Have you tried to use the Acrobat cleanup tool?Īcrobat Pro XI will not install on Windows 10 I would like to create an account to premium support, but everyone can not contact support! We were going in circles. We cannot uninstall Acrobat Pro 11, it will not update to 11.0.07 - so we tried to install Acrobat Pro DC - let it uninstall the previous version and get error 1316 - we get the same error when we try to add/remove Pro 11. If you are a Subscriber CC, then you can try to install Acrobat DC here:įree Acrobat Pro DC | Download Adobe Acrobat Pro DC free trialĪcrobat Pro DC will not install error 1316 account already exists What version of operating system do you work? Re you logged as administrator?
You get the error message during the installation of an upgrade to the DC version >? Microsoft contacted and they couldn't figure it out says to contact Adobe.Ĭould if it you please let me know what happens when you try to install Acrobat DC on your machine. HELP HELP! I was talking from 10:30 to 14:30 today and still no luck. I was updating from Adobe Acrobat Pro XI to Adobe Acrobat Pro Dc and it will not install nor use it or allow me to uninstall Adobe Acrobat Pro XI and even with creative cloud. Update since Adobe Acrobat XI Pro, Acrobat Pro DC will not install
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